If you purchase any item that does not fit correctly or that you are not satisfied with, we will gladly return or exchange the item. Please return the unused product to the store within 30 days. After 30 days it will be exchange only.
SHOES & GRIPPERS THAT HAVE BEEN WORN ON THE ICE CAN NOT BE RETURNED OR EXCHANGED.
BROOMS THAT HAVE BEEN USED ON THE ICE MAY BE RETURNED OR EXCHANGED BUT YOU ARE RESPONSIBLE FOR THE COST OF THE PAD IF IT HAS BEEN USED.
Please note the following limitations: Items must be returned within 30 days of the original date of purchase. Items must be in new, unused condition in their original packaging. Laundered, altered or damaged items will not be accepted. All clearance items are final sale and will not be accepted for refunds or exchanges. A copy of the credit card receipt must be provided.
Defective Items / Warranty Issues: All our suppliers have different policies and procedures for defective items. If you have an item that you believe is defective, please bring it back with the receipt and we will advise you of the next steps based on what the supplier’s policies are.
NEW GRIPPERS: For a variety of reasons, new grippers may be a little slick. So, we strongly recommend that you either wash with a mild detergent or scuff on a carpet before first use. Grippers cannot be returned after they have been used on ice.
Any questions, please call the store at (705) 749-1136 or email us at: Info@PeterboroughCurlingShop.com